Refunds and cancellations

Last updated 14 November 2026

How cancelling works, and when a payment to Infyon Innovations for tpland can be refunded.

Plans and cancelling

• Plans are paid one month at a time by UPI, QR code or card. They do not renew automatically, so there is nothing to cancel: when the month ends, your account goes back to the free limits, and you can pay again from your Account page whenever you want to continue.
• A plan payment can be refunded in full if you ask within 7 days of paying and have not used the plan's extra limits (no job bigger than the free limits, and not more jobs than the free daily limit).
• After that, a month that has started is not refunded.
• If you were charged twice for the same thing, the duplicate payment is refunded in full.

When a tool does not work

If a tool fails on your file, nothing is charged — failed jobs do not count towards any limit. If something on tpland stopped you using a plan you paid for, write to us and we will make it right.

How refunds are paid

Approved refunds go back to the original payment method, usually within 5–7 working days of approval, depending on your bank.

How to ask

Use the details on the Contact page, and include the email address of your account.